FamilySearch.org will introduce a new real-time conversation tool soon (FamilySearch Chat). It will replace the old messaging system.
When FamilySearch Chat fully replaces the old messaging system, messages from years prior to 2022 will not transfer to the new system. However, users can access and backup older messages they wish to keep. If you want to keep old messages DOWNLOAD THEM NOW! All messages older than 2022 will be available at FamilySearch.org/messages until 31 December 2023.
To save and backup your older messages, FamilySearch.org recommends using one of these methods:
- Go to FamilySearch.org/messages/download to download a complete .docx or .zip file of all your old messages to your personal device.
- You can also look through your messages manually at FamilySearch.org/messages and copy and paste the ones you would like to keep. Once you have the messages in a document on your device, you can save the document in your personal files.
To read more about FamilySearch Chat, click here.